Cierra Osuya OBM

Spend Less Time Managing, More Time Scaling

Stop reacting to fires and build predictable systems that help you grow with confidence.

Overwhelmed by your business operations?

If you're stuck in admin, repeating the same fixes, and putting out fieres all week, your systems need support. I help service-based business owners streamline workflows and build simple, scalable operations so growth feels sustainable.This isn’t task-based support. It’s operational leadership.I bring strategic thinking, hands-on execution, and a practical approach to systems so your business can run with more clarity and less pressure on you.Let’s get you out of chaos mode. Book a discovery call today!

“If you’re looking for someone who understands operations, systems, and strategy (and who will actually help you move the needle), I can’t recommend Cierra highly enough.”
- Cherie E.

How We Help You Scale

01

Quarterly Strategic Planning

Stay ahead with a clear 90-day roadmap and consistent support to keep you accountable to what matters most.Each quarter, we'll review what worked, what didn't, and what's coming next - then build a focused plan that aligns with your goals, capacity, and current priorities. Monthly check-ins help you stay on track and pivot quickly as business shifts.What’s Included:

  • One 60 minute quarterly planning session

  • Customized 90-day action plan (or updated roadmap)

  • One 60-minute check-in call each month during the quarter (3 total)

Investment: $250/mo (3-month commitment)
(Total $750/quarter)Outcome: A realistic plan you can follow.

02

Rapid Implementation Week

Achieve quick wins in one focused week.In this intensive, we’ll tackle one high-impact operational roadblock that's slowing you down, so you save time, regain control, and create momentum. No long-term commitment. No guesswork.

Projects can include:

  • Setting up or streamlining your project management system

  • Automating a key workflow to eliminate manual steps and follow-ups

  • Auditing & optimizing a team process for smoother collaboration

  • Research + recommendations for a key area you haven't had time to dive into

What's Included:

  • Quick kickoff to define the goal + scope

  • Focused implementation over one week

  • Simple handoff so you can maintain what we build

Investment: Starting at $750 (final pricing based on scope)Outcome: One major bottleneck solved so execution feels easier.

03

Agile Operations Accelerator

A 3-month, done-for-you systems overhaul designed to help your business run smoothly and grow stronger, without you carrying the operational load. You'll get a blend of strategy, planning, and implementation so we're not just identifying what needs to change. We're executing it.Phase 1: Kickoff - Initial Systems Audit & Planning Intensive (one-time)
We start with a deep dive into your business to audit your current systems and workflows, pinpoint bottlenecks, and identify what's slowing you down. You'll walk away with a custom 90-day action plan that aligns with your goals, capacity, and priorities.Phase 2: Implementation + OptimizationAfter the intensive, I step in as your operations partner to implement the plan - streamlining workflows, strengthening systems, and creating the structure your business needs to scale with less overwhelm.

What’s Included:

  • Initial Systems Audit & Planning Intensive + custom 90 day action plan

  • 16 hours/month of dedicated implementation (begins after kickoff)

  • Bi-weekly Implementation Sprint Check-ins to review progress and adjust priorities

  • Monthly CEO Alignment Call to keep goals, capacity, and execution in sync (30 min)

Investment: $2,000/mo for 3 monthsOutcome: Walk away with streamlined operations, clear ownership, and a business that runs with structure.

04

Ongoing Operational Support

Ensure continuous efficiency with dedicated, month-to-month operational support.For businesses that need consistent, reliable execution, this monthly retainer provides hands-on support to manage daily operations, optimize workflows, and keep your business running smoothly. It's ideal for CEOs who want ongoing implementation, process refinements, and light team check-ins without supervising every detail.

What's included:

  • 20 hours/month of operational support

  • Weekly check-ins to prioritize, remove blockers, and keep work moving

Areas of support:

  • Business Operations: Streamline day-to-day operations and implement processes that keep your business running smoothly

  • Project Management: Break down complex projects, manage tasks and timelines, and keep everyone accountable to deadlines and deliverables

  • Systems & Process Optimization: Set up, monitor, and improve workflows and automations that save time and boost productivity

  • Strategic Planning: Maintain momentum on business goals with structured planning support and priority alignment

Investment: $2,000/monthOutcome: A business that runs with structure, follow-through, and less pressure on you.

Why Work With Me?

I help you build operations that actually support how your business runs now and where it’s going next.With a background in operations, strategy, and systems, I partner with service-based business owners to bring structure, clarity, and follow-through to their day-to-day operations. That means fewer bottlenecks, clearer priorities, and systems your team can actually use.I work best with established businesses that are ready to move out of reactive mode and into consistent execution. Together, we focus on what matters most, make progress in realistic increments, and adjust as your business evolves.You get a strategic partner who thinks ahead, executes alongside you, and helps your business run smoothly without adding unnecessary complexity.

“Cierra helped me simplify my backend operations, freeing up hours each week. My team is more efficient, and I finally have time to focus on scaling!” - Karjiana C.

Hi! I'm Cierra

I’m Cierra, an operations partner for service-based business owners who want their businesses to run smoother without doing everything themselves.Before running my own business, I worked in corporate environments focused on product, systems, and process improvement. That experience shaped how I approach operations today. I believe businesses grow best with clear priorities, realistic plans, and systems that support people instead of slowing them down.My work blends strategic planning with hands-on implementation. We look at what’s working, fix what’s not, and build simple, scalable systems that help you move forward with confidence. I care deeply about helping business owners build operations that support both growth and quality of life.If you’re ready for operations that feel organized, intentional, and manageable, you’re in the right place.

Your Business Needs a Systems - Not More Stress.

You’re already doing the hard work. Now, let’s make it easier with efficient systems, streamlined operations, and a strategy built for growth.Since every business is unique, we'll discuss your goals and create a tailored approach that fits your needs.Book a strategy session to discuss your business challenges and receive a custom proposal.

© Cierra Osuya LLC. All rights reserved.

Unlock Clarity in 20 Minutes

Feeling stuck in the daily grind of your business? Let’s fix that. In this free 20-minute consultation, we’ll:

  • Identify your biggest operational challenges

  • Outline key areas for improvement

  • Explore how strategic systems can help you scale with ease

No pressure, no fluff—just actionable insights to help you streamline your operations and move forward with confidence.

The Agile Operations Accelerator:
Your Path to Scalable, Sustainable Growth

You’ve built a strong business, but day-to-day operations are pulling you out of your CEO role. Instead of focusing on growth, you’re managing systems, fixing inefficiencies, and putting out the same fires over and over again.The Agile Operations Accelerator is a 3-month done-for-you operations partnership designed to help your business run smoothly, adapt quickly, and scale without the overwhelm.This program combines strategic planning with hands-on implementation so we're not just identifying what needs to change. We're executing it.

Why Choose the Agile Operations Accelerator?

Built for growth
We remove bottlenecks and inefficiencies so your business can scale without burning you out.

Customized to your business
Your systems and roadmap are designed around how your business actually operates, not a generic framework.

Execution-focused
You don’t just get recommendations. You get hands-on implementation and ongoing refinement.

The Outcome
By the end of the accelerator, you’ll have clearer ownership, stronger systems, and operations that support growth instead of slowing it down. Your business runs with structure, and you’re able to lead with focus and confidence.

Ready to streamline your operations and scale with clarity?

How the Accelerator Works

Phase 1: Systems Audit & Planning Intensive (one-time kickoff)

We start with a deep dive into your current operations to understand what’s working, what’s broken, and what’s slowing your business down.You’ll receive a custom 90-day action plan that prioritizes the right initiatives based on your goals, capacity, and growth stage. No overcomplicated frameworks. Just a clear roadmap your business can realistically follow.

Phase 2: Implementation + Optimization (Months 1–3)

Once the plan is in place, I step in as your operations partner to implement it.This includes streamlining workflows, strengthening systems, and creating structure your team can actually maintain as your business grows. We work in focused increments, review progress regularly, and adjust as needed so your operations stay aligned with real-time business needs.

What’s Included

  • Initial Systems Audit & Planning Intensive

  • Custom 90-day action plan

  • 16 hours per month of dedicated implementation

  • Bi-weekly implementation check-ins to review progress and adjust priorities

  • Monthly CEO alignment call to ensure goals, capacity, and execution stay in sync

Investment: $2,000 per month (3-month commitment)

Built for fast-moving businesses that need structure without rigidity

This is for you if...

✔ You're generating consistent revenue
✔ You have a team but no clear ops owner
✔ You want execution, not more ideas

This is not for you if...

✔ You're just starting out
✔ You want task-only support
✔ You're not ready or you don't have capacity to implement changes

Book a Free Consultation and let's create your custom operations strategy.